INFO

RETURN POLICY

OUR RETURN POLICY IS DESIGNED TO ENSURE A HASSLE-FREE SHOPPING EXPERIENCE FOR OUR CUSTOMERS. PLEASE READ THE FOLLOWING TERMS CAREFULLY:

ALL SALES ARE FINAL: We understand that sometimes things don't work out as planned. However, we can only offer refunds if the item is unavailable, lost in transit, or if there is an error on our part.
REFUND PROCESS: If you qualify for a refund, please note that it may take up to 7 working days for the refund to be processed.
EXCHANGES: We are happy to facilitate exchanges as long as we have the desired item in stock. Contact us for more information on the exchange process.
FRAUD PREVENTION: To maintain a secure shopping environment, any fraudulent orders will be canceled, and a refund will be issued to the original payment method.
ORDER CANCELLATION: We reserve the right to cancel orders at our own discretion. If your order is canceled, you will be notified, and any payment made will be refunded.

SHIPPING INFORMATION

PROCESSING TIME:  Items will typically ship within 7 days. 

CONTACT US

EMAIL INQUIRIES: Reach out to us at info@escapefromreality.xyz

We aim to address order queries promptly.
Thank you for shopping with us!

2025